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- We accept paypal and some other payment methods, please contact us for details.
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- We will ship via Express Mail.
- Please note that although we will ship out your item within 48 hours, your item may leave China or Hong Kong after 2-4 days due to Post Office processing time.
- About the delivery time. Express Mail: it will take 5-10 days for delivery. For Spain, Italy and some other counTries, items will take longer time to arrive due to Customs clearance period.
- Please note that delays caused by carriers we cannot be held responsible for. Shipping time is only estimated and not guaranteed.
- If your item is returned to us for the reason of your side (Customs or Post Office), we are glad to resend your item. But you should pay us the actual shipping cost from China to your location.
- For USA, Australia and UK, you needn't to pay any Customs Tax in most of cases. But we cannot guarantee for other counTries.
- We normally mark your item as GIFT, valued less than US$30 on Customs Declaration label.
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- We will replace items which are malfunctioning items for 30 days from the date you receive them. Items which have physical abuse are not covered by the warranty.
- For Cell Phones, we offer one year warranty. Buyer need to pay two way shipping freight.
- Returns are usually processed within 2-4 days from the time there received.
- Buyer accepts responsibility to pay for return freight for any reason except DOA (dead on arrival).
- Our policy allows for exchanges only. No refunds. If buyer insists on a refund, they will be subject to a 15 % restocking fee.
- All accessories such as Bluetooth headsets, batteries, etc come with a 3 day warranty for DOA.
- All items returned must be in "Like New" condition with no cosmetic or technical damage.
- Please contact us through email for detailed replacement procedure if you need to replace items.
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- About Unlocked Phone: Unlocked phones do not have any specific carrier software and work with all GSM carriers. These include T-Mobile, Cingular and AAAA for the US. Multi-band unlocked phones also will work with carriers in other counTries.
- Benefits of Unlocked Phone
- Unlocked phones are perfect if you want to have more than one phone - one for the evening, one for work, or based on your preference
- Unlocked phones let you get a new phone without extending your current contract - Disadvantage of Unlocked Phone
Since unlocked phones are not specific to a service provider, some features related to internet access and MMS may be disabled by default. You can contact your service provider on how to have these turned on. - How Do I Use ‘Unlocked?Phone
To activate your unlocked GSM phone, simply insert your current SIM Card into your new phone. The SIM card is typically located under your battery and looks like a tiny credit card or memory card. Once your SIM has been inserted into the new phone, your phone will be active. Your SIM card may have your phone numbers (from your address book) stored on it also.
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- By buying from us you agree that you have read and understood all of our policies.
- Buyer is solely responsible to confirm the compatibility of the purchased item with their service provider.
- All sales are final.
- Buyer is responsible to set up the phone and the phones functions, including but not limited to, the web browser. We are not responsible for activation problems.
- Shipping is never refundable, Buyer assumes responsibility for reshipping the item back to us for whatever the reason may be
- We only ship to the address with Paypal. Buyer is responsible for the address listed with eBay and Paypal. Even when paying with a money order I will only ship to the address provided by ebay/paypal.
- All pictures are for illustration purposes only.
- Buyer is solely responsible to confirm the compatibility of the purchased item with their service provider.
- In order to provide you with the lowest possible price we may import cellular phones from multiple global sources. And we may remove the original packages to save shipping.
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- We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
- Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.
- PLEASE EMAIL US BEFORE LEAVING ANY NEGATIVE FEEDBACK OR OPEN ANY DISPUTE ON PAYPAL, OTHERWISE IT WILL HURT BOTH OF US.
- All communications are handled through Email. We sTrive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience.
- Due to some ISP SPAM filter settings, you may not be able to receive our email replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
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